Returns & Exchanges

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Return FAQ

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

What is an Instant Refund Voucher?

The Instant Refund is an optional service we provide, in case the customer wants to purchase something else immediately or do an exchange. Once we receive and inspect your returned merchandise, the refund will be applied to the credit card you used to make the original purchase and this voucher will be deactivated.

How soon will I get my refund?

Once your items are inspected by our shop, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
  • Open food products.
  • Open beauty products.
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